Payment
Protection & Payment
How does www.salesyards.com protect my payments?
For Buyers pay securely with your credit card or mobile money without exposing your details. When paying online, your details are protected by VeriSign SSL encryption (the highest level of protection commercially available).
For Suppliers we verifies the credit card or mobile money details for every transaction. You will only be asked to ship the order after we confirm payment is received.
How do I pay?
Payment on www.salesyards.com is pretty simple.
• Select the item you want to buy
• Verify that the item is what you actually want to pay for
• Add to cart.
• Click on your cart and click on checkout
• Fill in the necessary details including shipping address
• Click on place order
• Select your payment option (credit card or mobile money platform)
• Enter your account information and you are done
Note: Ensure that you do not disclose your payment pin and password to anyone. Customers or buyers are strongly advices not to transact business especially payment of products and services outside our platform www.salesyards.com We at SALES YARDS will not be responsible for any transaction that do not occur on our platform.
PAYMENT THROUGH SHARE PAY
Customers are advice to always confirm details of whoever share a payment link with them before they go ahead to do payment.
SALES YARDS will not be responsible to any payment through a shared link which customer fail to confirm before payment.
Why did my payment fail?
If your payment for an order has failed, please check it is not due to the following situations:
Card security code failedPlease note that an incorrect card security code could cause payment failure.
Card security code is the short numeric code on the back of your credit card.
Please verify that you have entered the correct card security code and try again.
Insufficient fundIf you meet the insufficient fund error log when you make payment by credit card, please make sure that you have sufficient funds in your account and that payment for your order does not exceed your credit limit.
Please also make sure you have used a mobile money, Visa or Master Card personal credit card to finish payment, because at present debit card or business card is unable to be supported.
Exceed limit Please make sure the order amount does not exceed your credit card limit. Or the payment is unable to go through smoothly.
The 3-D security code failed Please make sure that:
1. Your credit card should be authorized by your credit card issuer to make an online payment by activating 3-D Security Code.
2. Your credit card has activated 3-D security code.
If you have not activated 3-D Security Code, please contact your card issuer with this issue.The 3-D Security Code for Visa is called Verified by Visa (VBV) and for Master Card is called MasterCard Secure Code.
Verification failed If your order has been closed for security reason, your payment will not be deducted by www.salesyards.com. However, some banks or mobile money merchant would hold this payment in this situation. Usually the bank will reserve the payment for up to 7 business days before releasing back to the card holder. If you have any concern about your payment, please be advised to check with your credit card company for details.
Notice: We totally understand your hesitation to provide the required information out of privacy concern. However, with the user significant growth, we will have to take strict measures to protect the authenticity and safety of our services. These security measures sometimes check some good users. Please do not take it personally. As the network model, we are unable to communicate with each of our customers face to face. As a result, it is needed that our customers provide the necessary information online, so to proceed this verification. We believe that you can understand that this check is to ensure that our website is a safe trading market place both for you and your business partners. Rest assured that this security check is strictly confidential, thus your information has not been seen and will not be seen by any third party. However, if you still have any concern, you can hide some information such as the middle digits of your card number.
Last Updated 31/08/2021